7 Types of Social Media Interactions (and How To Handle Them)

If your business uses social media to interact with your customers (and at this point, it’s pretty much non-negotiable), you need a plan for handling social media interactions.

These days, social platforms play a role in customer service, brand management, sales, and more. Social media marketers aren’t just posting great content — they’re engaging with followers, routing incoming requests, responding to tags, and so much more. Whoever handles your social must be prepared to interact with people in a range of ways. That’s where a social media interaction strategy comes in.

Below, we’ll go over social media interaction, the different types of engagement, and how to interact with customers on social media to maintain a positive perception of your brand.

Bonus: Read the step-by-step social media strategy guide with pro tips on how to grow your social media presence.

What is social media interaction?

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Published: 2023-07-18 21:16:20 ,

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